Where can I find my incentive rewards?
Early Bird incentives are automatically added to your cart, so you don’t have to worry about adding them or doing anything in that regard:)
Last updated: June 11, 2026 11:10
When will rewards ship?
As of right now, the estimated shipping date is October, 2026, and hasn’t changed from the estimated timeline provided during the campaign. We are right on track!:)
Last updated: June 11, 2026 11:14
Are VAT and taxes included?
Backers are responsible for any additional VAT, import taxes, or tariffs that may be charged. Please plan accordingly<3
Last updated: June 11, 2026 11:16
Can I update my shipping address?
Yes! You can update your address information at any time via your survey link. Addresses won’t be locked until right when rewards start shipping, so you will have plenty of time to make any changes. Backers will also be sent an email reminder before shipping begins and addresses are locked.
Last updated: June 11, 2026 11:19
Current Estimated Lock Order Date: August 2026
Current Estimated Shipping Date: October 2026
As of right now, rewards are estimated to ship in October, 2026, aligning with the estimated timeline provided in the campaign<3 Any changes regarding shipping will be shared here, along with an update via the campaign page on Backerkit.
Last Updated At: 06/11/26What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.